Energy and powerNewsPower transmission

Entergy reaches smart meter milestone

New Orleans headquartered energy company Entergy has reported upgrading more than 3 million electricity meters for home and business customers.

The milestone recorded on December 31, 2021 marks completion of the initial phase of the company’s grid modernisation initiative, which was launched in January 2019. Over one million smart meters were installed during the past year.

Significant progress has also been made with less than 4,000 advanced meter upgrades remaining for gas services.

Other enhancements have included a new and improved customer engagement portal myEntergy.com with a user customisable dashboard, the addition of new smart grid devices and implementation of an advanced distribution management system to visualise and control the distribution grid.

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“Over the last few years, Entergy has significantly modernized the grid, most recently completing three million new meter installations across our four-state service area,” said Dale Claudel, Entergy’s vice president of grid modernization and strategy.

“These new technologies bring real benefits to our customers, like putting more control in their hands to better manage their energy usage. It also gives us clearer insight to the power grid and how it is operating, ultimately creating a smarter energy future for our customers and communities.”

He added that the upgrades also lay the foundation for newer technologies and customer solutions, including distributed energy resources and energy storage.

“For example, solar panels combined with battery storage can play a key role in grid resiliency and flexibility in the near future. Our team is refining ways to integrate advanced energy technologies into the power grid and provide clean energy solutions for our customers.”

Entergy, a Fortune 500 company, provides power for its more than 3 million electricity customers and 202,000 natural gas customers across Arkansas, Louisiana, Mississippi and Texas.

Entergy’s grid modernisation efforts across its five companies encompass multiple projects, of which the smart meter rollout is at the core.