Unilever’s menu trends ignite inspiration and drive sales in professional kitchens
Unilever Food Solutions is using its powerful market insights from the Future Menu Trends Report 2024 and cutting-edge product portfolio to attract, engage and support chefs.
The second annual Future Menu Trends report features recipe inspiration, insights and practical tips drawn from the expertise of 250 in-house chefs at Unilever Food Solutions (UFS) and feedback from more than 1,600 food service professionals.
The Future Menu Trends report is UFS’s biggest customer engagement platform helping to drive growth for power brands such as Knorr Professional and Hellmann’s.
Unilever Food Solutions’ Future Menu Trends Report 2024 is out, and as always it is serving up much more than a glimpse of what’s hot in the professional kitchens of the world.
In addition to being a practical playbook of recipes that helps chefs get trending dishes on the table, the report also provides a key touchpoint for UFS to engage with the industry.
Drawing on the expertise of 250 in-house UFS chefs, the report leverages insights from more than 1,600 food service professionals across 21 markets to maximise engagement with existing customers, reach out to new clients and showcase innovative products from the Knorr Professional and Hellmann’s range which can support chefs in reaching their culinary goals.
“Unilever Food Solutions is a business of chefs for chefs,” says Star Chen, CEO, Unilever Food Solutions. “Our close communication with food service professionals allows us to have an in-depth understanding of their needs and pain points, which consequently allows us to offer unmissable, superior products that help address those needs.”
There is clearly an appetite for this kind of practical inspiration.
A recent Kantar report revealed that trends and recipe inspiration were in the top three most sought-after categories for chefs.
Since its launch in 2023, the report has had more than 3 billion media impressions and engagements with food service professionals worldwide through the report’s online/digital lead-generation model. This in turn has contributed to a 13% increase in new customers, allowing the brand to hit its 3 million operator target two years ahead of schedule.
But what is key for UFS is how this connection converts into action.
“The Future Menu recipes offer us the opportunity to present our key products in action,” says Kees van Erp, UFS global executive chef. “And to highlight how our innovations, be they in product or packaging or application, can address chefs’ pain points that we have identified in each market.”
UFS products used in Future Menu recipes, for example, may only constitute a small portion of the overall dish cost, but by providing shortcuts to great taste and texture, they make a significant impact both in terms of the quality of the final dish and the total food and overhead costs.
By showcasing the advantages of UFS products in this way, the Future Menu Trends report supports the business’s strategy of delivering consistent, competitive growth with superior products from core brands like Knorr Professional and Hellmann’s.
It’s a strategy that is certainly delivering. UFS has seen double-digit growth in 2023, with positive volume and price growth driven by its strong presence in Europe, North America and North Asia.
Staying relevant to the challenges professional kitchens are under is key to UFS, which is why every year the menu trends evolve to reflect the pressures imposed by the current economic climate.
This year’s Future Menu Trends offer a careful blend of authentic and inspiring on-trend recipes, perfectly adapted to the needs of kitchens looking to reduce labour and utilities costs and preparation time.
However, they also reflect front-of-house diner demands. This year, for example, there has been a special focus on Gen Z dining preferences.
“Gen Z demand bigger, better, more vibrant unforgettable experiences, seeing food as a form of escapism and regularly making dining choices based on the stories behind the food that they find on social media,” explains Angela Klute, global CMO,
