Transforming the energy industry with AI innovation

Transforming the energy industry with AI innovation

AI is transforming the energy industry and reshaping how utilities operate and serve customers: from predictive maintenance to load forecasting. In an interview with Bilal Khursheed, Worldwide Power & Utilities Leader at Microsoft, he notes that while AI can enable companies to predict grid failures, optimise load balancing, and forecast energy prices, its full potential…


AI is transforming the energy industry and reshaping how utilities operate and serve customers: from predictive maintenance to load forecasting.

In an interview with Bilal Khursheed, Worldwide Power & Utilities Leader at Microsoft, he notes that while AI can enable companies to predict grid failures, optimise load balancing, and forecast energy prices, its full potential is just beginning to unfold. To drive the energy transition forward, we must accelerate its adoption. The biggest risk isn’t AI itself—it’s inaction. How can we harness AI’s power to deliver new value in energy today?

Khursheed notes the numerous challenges faced by the European energy industry, including ageing infrastructure, supply chain risks, and regulatory hurdles.

By 2050, Europe’s grids will require seven times more flexibility making AI crucial for modern grid flexibility, predicting supply and demand, and balancing loads.

IoT devices provide real-time data, while cloud computing enables scalability and security. The key is accelerating AI adoption to drive operational excellence in the energy transition.

Watch the video interview with Bilal Khursheed below.

This interview was filmed in October 2024 at Enlit Europe in Milan, Italy.

You might be interested in:
AI is a driving force in accelerating the energy transition, says Microsoft leader
Unlocking the future of energy with adaptive cloud
Microsoft power and utilities eBook: Orchestrating the Grid

About Microsoft

With Microsoft, energy operators and providers have access to a global partner ecosystem and modern productivity platform at the scalability and reach they need with the security to protect their IP assets, operations, and data. By uniting AI and data platforms, as well as productivity, intelligent cloud, and intelligent edge, Microsoft enables companies to solve their most complex challenges, accelerate the energy transition, and deliver better outcomes.


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