Qatar utility upgrades Itron meter data management for thermal operations

In addition to the deployment of 25,000 Itron thermal energy meters, Qatar District Cooling Company is upgrading its Itron data collection and meter data management solution to enhance its thermal energy operations.

The upgrade comes courtesy of a collaboration between Qatar’s cooling company and tech giant Itron to enhance thermal operations in the Middle East.

The Meter Data Management (MDM) solution, Itron’s EMMSYS, will be upgraded to help the utility enhance efficiency in its cooling system and increase customer satisfaction.

The contract also includes deployment of the thermal energy meters for cooling and will be deployed in collaboration with Itron’s channel partner QIFEM (Qatar International First for Electromechanical Company).

Itron’s EMMSYS MDM solution is used for day-to-day network management and aims to help the utility increase customer awareness and satisfaction with access to detailed consumption reports and optional alerts for high cooling usage.

Have you read:
Smart meter data platform to provide consumer insights for utility co-ops
Smart meter data – new uses under investigation in GB
Unlocking smart meter data for research

The solution’s newly designed web interface will enable Qatar Cool field technicians to remotely access data collection system and enables what the company touts as a unified standard interface, which is user-friendly and easy to operate.

Within the upgraded solution, the utility can perform detailed data analysis, build out work order management modules, create diagram and map overviews, enhance reporting and management and connect with its billing system.

“Together with our channel partner QIFEM, we have provided on-site technical support for Qatar Cool’s smart metering deployment for the past 13 years. As Qatar Cool enters the next phase of its cooling journey, we look forward to working together to help the utility enhance its system and streamline operations,” said Harald Joellenbeck, Itron’s vice president of heat and allocation at Itron.

“Over the course of our 13-year relationship and collaboration with Itron, we have implemented many technology advancements that have yielded benefits for our customers,” said Yasser Al Jaidah, chief executive officer at Qatar Cool.

“Now, with this latest upgrade, we can build upon the system and data to enhance our operations further, ensuring district cooling is at its optimum efficiency, which in turn will further reduce our carbon footprint. We look forward to our continued partnership with Itron and QIFEM.”