Multipond offers comprehensive 20-year service and maintenance support
Multipond is offering comprehensive 20-year service and maintenance for all of its scales as part of its commitment to sustainable and reliable weighing solutions package.
The offer includes the continuous availability of spare parts, comprehensive support and the deployment of its technicians to keep the systems running efficiently and smoothly over the long term.
Multipond says its 20-year service period ensures that customers can benefit from reliable and flexible service with their new scales throughout their entire life cycle. The support of experienced technicians guarantees that the systems can be operated at the highest level even for many years after installation.
“By offering a 20-year service, we are sending a clear signal about the sustainability of our weighing systems,” explains Christian Hargasser, head of group service at Multipond. “Our customers can be confident that their new multihead weighers will continue to operate with minimal downtime and maximum efficiency for years to come. By ensuring a long-term supply of spare parts and support, we help to ensure that the systems are always in optimal condition.”
Another key component of the service is the long-term availability of spare parts, which enables a fast response time for maintenance or repair. Multipond ensures that all necessary components are still available many years after purchase, in order to minimise downtime. In addition, the global network of technicians is always available to support customers when needed.
“Our technicians are not only quickly on site, but also have the expertise required to get the systems up and running again in the shortest possible time,” says Christian Hargasser. “Our service gives customers the assurance that their scales will continue to operate efficiently even after years of service. This is a further step we are taking to ensure the long-term profitability and sustainability of our customers’ investments.”
