DEWA smart meter service detects over 1.3m leakages
Dubai’s utility DEWA yesterday announced results from its ‘High-Water Usage Alert’ smart meter service, which has detected 1,327,583 leakages in water connections after the meter, 26,657 defects and 13,172 cases of increased loads. The findings, they state, have also resulted in the reduction of 218,373 CO2 tonnes.
Dubai Electricity and Water Authority’s (DEWA’s) alert service, which aims to detect and mitigate water leakages, defects and increased loads, was initially launched three years ago, its results collated from up until the end of December 2022.
The smart meter service sends, states DEWA, ‘instant’ notifications to customers if its smart meter system detects an unusual increase in consumption.
This is hoped to enable quick repairs on internal connections, or any leaks in the water connections with the help of a specialised technician, and perform the necessary maintenance work to reduce waste.
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To date, through the service, DEWA has detected 1,327,583 leakages in water connections after the meter, 26,657 defects and 13,172 cases of increased load.
In announcing the detections through a government-issued press release, HE Saeed Mohammed Al Tayer, the utility’s CEO and managing director, highlighted that DEWA encourages customers to enhance the efficiency of electricity and water through the smart grid and smart meters, which use the latest disruptive technologies.
This helps customers, added Al Tayer, to monitor, manage and control consumption in a proactive and digital manner anytime and anywhere without contacting their utility.
The alert service was launched three years ago as an innovation under Green Dubai.
DEWA provides the service as part of the Smart Response initiative to enable customers to detect leakages through their bills or smart water meters.
Through the utility, 2.1 million smart electricity and water meters have been installed in Dubai.
