Develop and National Grid to deliver bespoke training programme

Develop Training has partnered with National Grid Electricity Distribution (NGED) to deliver a highly successful, bespoke training programme centred around modern managerial skills.

Following the results of a recent internal survey, NGED saw the need to equip their managers with the necessary skills to be leaders of the future. In recognising the need to work alongside an expert training provider, NGED appointed Develop.

Develop’s initial remit was to provide a one-day mental resilience and cognitive agility course for NGED’s mid-level managers to help them better understand how their thoughts, emotions and behaviours may impact other team members.

However, due to the overwhelming positive response surrounding the training programme, the senior leadership team at NGED were keen to roll the training out to all levels within the organisation. In view of the success of the project, NGED also challenged Develop to create a more advanced, two-year long curated training programme designed to meet National Grid’s needs.

The bespoke programme, Building High Performing Teams, is specifically designed to support managers’ personal wellbeing, equip them with the communication skills required and foster more emotionally intelligent leadership within the business.

These intrinsic skills greatly help to elevate the managers’ proficiency, increasing their capability to navigate difficult day-to-day challenges and improving their ability to build relationships with their co-workers.

To achieve such a suitable training programme, Develop needed to gain a deep understanding of NGED’s culture, key processes and pressure points. Therefore, Develop arranged for organisational specialists to conduct comprehensive site visits and engage with senior leaders and operational managers to understand their unique pressures, challenges and aspirations.

The programme is delivered on National Grid premises over six days for cohorts of up to 10 managers, involving practical and interactive activities across a range of topics such as identifying the impact of communication styles, promoting high performing team traits, and creating a culture of collective intelligence.

Since beginning in September 2022, the programme remains in high demand and has received a 100% positive feedback rating between January and April 2023. Currently, the training has been delivered to almost 2,000 employers and is due to continue into 2024 and beyond.