Editor


  • The trends reshaping the energy retail contact centre

    The energy transition is creating many complex challenges, with three key trends in energy retail emerging. “A human touch will always be needed”, said one customer support agent working for a major energy retailer, when asked how they see their job changing in the future. This is backed by research from McKinsey indicating a strong…


  • This year marks a significant milestone in REO’s history as the company celebrates 100 years of innovation, engineering excellence, and enduring customer commitment. Founded in 1925, REO emerged at a time when technological advancements were rapidly transforming industry. From early electrical components to the sophisticated power solutions of today, the company has continuously evolved to…


  • Take innovation survey and improve your chances of navigating the challenges of product development

    Food and drink manufacturers who struggle to address the challenges of food innovation are being invited to complete a Food Innovation Survey to help with the journey from idea to commercialisation. According to Cibus Nexum, independent experts in food contract manufacturing, more than 80% of food(tech) start-ups fail within five years – with only 20%…


  • Lallemand Brewing and Siebel Institute of Technology celebrate their fruitful partnership with Bero

    Siebel Institute of Technology and Lallemand Brewing are proud to announce their successful collaboration with Bero, a premium non-alcoholic beer brand created by actor Tom Holland. This partnership has resulted in the development of three unique beer styles: Kingston Golden Pils, Edge Hill Hazy IPA, and Noon Wheat, all brewed using LalBrew LoNa yeast. The…


  • Fanta expands its line of sugar-free drinks with new fruity variations

    Coca-Cola Europacific Partners (CCEP) has announced that Fanta is adding three fruity flavours to its zero sugar line-up with the launch of Fanta Zero Apple and Fanta Zero Raspberry, plus a limited-edition Fanta Tutti Frutti Zero Sugar. Fanta accounts for nearly one in every five flavoured carbonates sold in GB (Nielsen Total GB MAT vol…


  • E.ON uses drones as ‘Google Maps of thermal efficiency’

    Coventry in West Midlands, England. Image courtesy 123rf E.ON and the Coventry City Council in the UK are using their strategic energy partnership to collaborate with the technology startup Kestrix to obtain large-scale data on thermal efficiency, particularly heat losses, and thereby improve energy efficiency on a large scale. The so-called ‘Google Maps of Thermal…


  • Significant flexible load potential for US grid finds Duke study

    Image courtesy 123rf At a time of increasing power demand concerns in the US, a new study from Duke University has found significant potential for load integration onto the power grid, should flexibility measures be taken. This is according to Rethinking Load Growth: Assessing the Potential for Integration of Large Flexible Loads in US Power…


  • Australia gets a bidirectional charging roadmap

    Image courtesy 123rf ARENA (Australian Renewable Energy Agency) has published a roadmap for policy settings and strategy initiatives to realise the benefits offered by bidirectional charging in Australia. The National Roadmap for Bidirectional Electric Vehicle Charging, was commissioned by ARENA in partnership with energy research centre RACE for 2030 and delivered by enX Consulting. The…


  • Customer satisfaction holds the key to success with tethered closures, Berry Global reveals

    Full consumer support for tethered closures for plastic bottles – which are now required across the European Union and are becoming more and more popular in the UK – will depend on excellent performance, reliable solutions, and user-friendly functionality, says leading packaging solutions provider Berry Global. Consumer research firm Watch Me Think independently asked consumers…


  • EMSA and EEA say transportation sector must “increase its efforts” to hit sustainability goals

    The European Maritime Safety Agency (EMSA) and the European Environment Agency (EEA) have released the second edition of the European Maritime Transport Environmental Report, which highlights that the use of alternative fuels and sources of power has increased, although from a low base. However, the organization states that, as it currently stands, some prospective alternative…