Altus Group Strengthens Support Capabilities with Return of Experienced Service Professional
Altus Group, a leading distributor of capital equipment in the UK and Ireland, has announced the return of Gareth Cuthbert as Application and Service Engineer to its team, reinforcing the company’s commitment to supporting excellence and customer service.
Gareth previously worked with Altus for nearly six years, during which he gained an understanding of the company’s processes, platforms, and customer needs. Since then, he has expanded his skillset as a service engineer for a world-leading filtration provider, gaining valuable insight into delivering exceptional on-site solutions.
Mike Todd, Altus Senior Operations and Planning Manager said: “We are really pleased to welcome Gareth back to the Altus team. His familiarity with our systems and customers will significantly reduce the onboarding time and allow him to contribute quickly. His expanded experience working closely with customers in his previous role aligns perfectly with our commitment to providing outstanding support. Bringing Gareth back enhances our technical expertise on inspection products and strengthens our presence in the North, a region where we see sustained growth opportunities.”
Altus Group has experienced remarkable growth in recent years, almost tripling its customer base over the last five years by consistently acquiring new clients. With a steadfast focus on aftersales excellence and ongoing customer care, the company is investing in its service capabilities to meet growing demand. Gareth’s reappointment represents another strategic step in ensuring customers receive unparalleled support.
Based in Barnsley, Gareth will undergo an intensive training and accreditation programme to ensure he is equipped with the latest knowledge and skills. Customers in the North can expect to see Gareth actively supporting maintenance and breakdown services starting in January 2025.