PSE&G reaches 1 million smart meter milestone

New Jersey utility Public Service Electric & Gas Co. (PSE&G) has announced a key milestone passed with the installation of its millionth smart meter.

The smart meter programme, which began in early 2021, is replacing 2.3 million existing electricity meters with new smart meters at residential and commercial customer premises across the service territory.

Completion is expected by the end of 2024.

“We are very excited to realise this important accomplishment because it means that we are getting closer to our goal of making smart meters available to all of our electric customers,” said Dave Johnson, Vice President Customer Care and Chief Customer Officer.

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“There are already more than 110 million smart meters installed across the United States, so it’s great news that PSE&G electric customers will soon also have access to the benefits that smart meters provide.”

The smart meters that PSE&G is installing are a key piece of the utility’s Advanced Metering Infrastructure (AMI).

Benefits anticipated over time include more information for customers about how they use energy and the elimination of almost all estimated bills as well as near real-time power outage detection and more efficient power restoration following storms.

As smart meter work continues through 2024, installation timing will depend on customers’ geographic location as technicians continue to make their way through the service territory.

The 2.3 million smart meters are being supplied by Landis+Gyr in a 10-year agreement concluded in July 2021, which includes the network infrastructure and associated software and services connected to the Connect AMI platform.

PSE&G is New Jersey’s largest provider of electricity and natural gas services. In addition to the 2.3 million electricity customers, it supplies 1.9 million gas customers.