Artera Services implements managed detection and response security

Critical infrastructure service provider Artera Services has selected Deepwatch’s MDR to secure its operations.

The MDR service from cybersecurity provider Deepwatch includes 24/7/365 monitoring with a named squad of experts, and integrations with best-in-class security tools including Splunk Enterprise and endpoint detection and response (EDR), vulnerability management and firewall solutions.

“The transfer of assets, data, and resources is complex, and requires expert-level integration to ensure business continuity and reliability are continuous for our utility customers,” said Sean Fuller, director of cyber security at Artera Services.

“That’s where the partnership with Deepwatch comes in. When something does happen, we are in a good position to respond to it, minimise the impact to the company and restore our security posture as quickly as possible.”

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Selection of the new solution required bundling in Splunk Enterprise as the preferred security information and event management platform. With Deepwatch’s MDR solution, Artera now has Splunk Enterprise integrated and optimised to provide only high priority alerts to the in-house team.

This integration, along with advanced endpoint detection and response, gives Artera optimal visibility throughout the entire security environment through the Deepwatch platform.

Artera Services provides essential infrastructure services including maintenance, repair and modernisation to electricity and natural gas utilities across the US.

Cyber attacks on critical infrastructure have grown in number, gaining wider public prominence following the Colonial Pipeline ransomware attack in May 2021.

Charlie Thomas, CEO at Deepwatch, adds that the security requirements Artera Services has as a supplier for the critical infrastructure and energy sectors are complex.

“Our mission is to help customers like Artera stay ahead of threats and mitigate risks that could impact its business and their customers’ businesses, which provide energy and utilities services to consumers across the United States.”